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Privacy Policy

Your trust in us is our absolute number one priority, which is why we want you to be as informed as possible. Forget celebrities, we all need our privacy too.

 

What information do we collect and how do we use it?

 

When you make a purchase with us we will need some information to process your order or issue personalised emails. This information helps us get your jewellery to you as quick as possible. When you register with us we will need your: Name and e-mail address. If you place an order we will need your credit card number; expiry date; relevant security details; telephone number; postal address and finally your billing address. Your email address and telephone number stay with us and us alone and we ensure that the processing of your data will be done lawfully, fairly and transparently. We never store credit card details.

 

In accordance with legitimate interest, we may use your postal address to send you information about our latest must-have products or even a secret discount offer (we send approximately 2 mailings per year). But of course, you can opt out of this at any time by emailing [email protected] or telephoning us on 0207 993 5548… although we’d be very sad to see you go.

 

We work with Epsilon Abacus (registered as Epsilon International UK Ltd), a company that manages the Abacus Alliance on behalf of UK retailers, who assist us in delivering our postal marketing campaigns to you. The participating retailers are active in the clothing, collectables, food & wine, gardening, gadgets & entertainment, health & beauty, household goods, and home interiors categories. They share information on what their customers buy. Epsilon Abacus analyses this pooled information to help the retailers understand consumers’ wider buying patterns. From this information, retailers can tailor their communications, sending people suitable offers that should be of interest to them, based on what they like to buy. Please note that Epsilon Abacus may transfer data outside the EEA. The transfer will take place in the presence of appropriate safeguards, including standard data protection clauses adopted by the EU Commission. But of course, you can opt out of this at any time by emailing [email protected] or telephoning us on 0207 993 5548.

 

As part of this, we may have received your name and address from Epsilon Abacus, where you have indicated to another company that you wouldn’t mind receiving catalogues from us. If this applies to you, you can contact us at [email protected] or by telephoning us on 0207 993 5548 and ask us to remove you from our mailing list.

 

We will only keep your data for as long as it is necessary for the purpose for which it was collected. At the end of the retention period, we will delete your data.

 

What about Cookies?

 

No, we’re not referring to the snack… we’re talking technical. Cookies are essentially tiny bits of information, which help us to make your shopping experience as efficient as possible. When you visit our website for the first time a cookie is downloaded onto your laptop or PC. When you visit our website again, your laptop or PC will use that cookie to check to see if you have visited us before.

Cookies may help us to help you by:

-Preserving a basket you may have made on a previous visit.

-Remembering your email address which will save you time when logging in.

-Showing you hand selected pieces you may like based on your previous browsing.

-Sending you our selective emails, which will tell you about pieces we think you might like, based on your previous browsing.

- By visiting our site third parties (such as Facebook and Google) may place cookies on your browsers for targeted advertising purposes. Targeted advertising means that we will display ads to you that we think you might be interested in based on the fact you visited our site. 

- The types of data we collected include but are not limited to IP addresses, cookie identifiers and your website activity and these are collected for targeted advertising. If we know what you have been looking at, we can hopefully give you more relevant suggestions as to what you might like to see from us.

- This data may be used by third parties (such as Facebook and Google) to target advertising on other sites based on your users’ online activity. We use these sites to help us spread the word about Auree and stay in touch with our visitors. 

- If you don't want to receive targeted advertising you can easily opt-out. We recommend going to networkadvertising.org/choices, or for those in Europe, the EDAA opt out site at youronlinechoices.eu where they will help you remove any cookies you don't want present in your browser. It's your right, so use it.

- We exist because of our customers. The last thing we want to do is irritate you, bombard you with spam or send you ads you don't want - it costs us money and you patience. So tell us if we are getting it wrong: [email protected] 


What am I consenting to?

 

When you visit Aureejewellery.com you are consenting to all the information explained on this page. But don’t forget that you can opt out of or change any information given at any time. In the case that our privacy policy changes we will notify you by email and post the information here. If you want more information on how to opt out, drop us an email at [email protected] 

 

How to contact us regarding any of the information you have just read?

 

If you have any queries regarding anything you have read, please do not hesitate to contact us.

 

You can email us at [email protected]

 

Last updated: 11 October 2018

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