We are still taking your online and phone orders, including engraving, and dispatching daily.
It depends on where you are. We process orders daily but please note that engraving takes a couple of days. Russian Wedding Rings and Bangles can take up to a week to make.
Orders processed here with our free delivery option will take 2-5 business days to arrive but we also offer express delivery (1-2 days) and Next Day Delivery. Overseas deliveries can take anywhere from 7-14 days. Delivery details will be provided in your confirmation email.
Yes, we ship all over the world.
Please note that international orders may be subject to customs or import duties and tax charges once they reach their destination country outside of the UK. We do not cover this cost so you will be responsible for paying any import charges that may be added. As customs vary from country to country, unfortunately we can’t advise on these charges, and would recommend you contact your local customs office for more information before placing your order.
We use Royal Mail, who we find are very reliable.
Everything comes beautifully gift-wrapped in a pouch and box with ribbon. At the basket page you can choose to add a gift bag and gift message.
If you realise you have made a mistake please call 0207 993 5548 and we will do our best to help you change it if you order hasn't already left us.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Our showroom is currently temporarily closed to customers but we may be able to hand you your order outside if you are local to Wandsworth. Please call us on 0207 993 5548 to arrange.
Engraving usually takes 1-3 days before dispatch but if you are up against it let us know and we will try and fast track it.
Please email us to request a ring sizer. We recommend measuring your finger in the middle of the day (your fingers are commonly swollen in the mornings and smaller in evenings…). Also don’t measure if you are particularly hot or cold as this will affect your finger size.
Vermeil is Sterling Silver plated with a layer of gold on top. To be considered vermeil, the gold must be at least 9 carat and be at least 1.5 micrometres thick.
If you are planning to wear your Russian Wedding Ring next to another ring, e.g. a Signet Ring, Wedding Ring or Engagement Ring (which will look fabulous…) we would suggest that both rings are of the same carat. Why? Because 18ct is much softer than 9ct and therefore the 9ct may wear down the 18ct over time if they rub against each other.
You will be automatically enrolled onto the Auree Rewards loyalty scheme as soon as you create an Account.
This is our way of showing our appreciation for shopping with us. You will earn 1 point for every £1 spent. The more you shop, the more you will be rewarded!
You will earn extra points for referring a friend, signing up to our newsletter and following us on Instagram. Not only that, but you will also receive special perks such as extra points on your birthday or being the first to hear about exciting new collections, exclusive offers and early access to our Sale. It's totally worth it!
View your Auree Rewards Dashboard via your Auree Account to see exactly how many points you will earn for each activity. For every 100 points earnt you will recieve a £5 money off voucher.
Log in to your Auree Account to view your Auree Rewards Dashboard. Here you can see how many points you have, how to spend them and how to earn more!
For every 100 points earnt you will receive a £5 money off voucher. From your account page, you can view your Loyalty Rewards Dashboard. Choose the tab 'Get Rewards' where you can see how many points you have to use plus the value of the voucher you are eligible for. You then simply activate the voucher you wish to use and copy the voucher code into the discount code box at checkout.
You can only use one voucher per order, so we recommend activating the highest value voucher you can. Please note that points are not earned on delivery costs and points will be deducted if your order is refunded. You also cannot use your points in conjunction with another Auree Gift Voucher or discount code
All Auree Rewards Points are valid for 9 months from the day you earned them. You can check the status of your points via your Auree Account. You will also receive a reminder email 10 days before your points are about to expire.