Every piece of Auree Jewellery is covered by our Five Year Guarantee, giving you peace of mind that if anything should happen to it we are here to make it shiny and new again for you. Outside this guarantee, we still want you to be able to wear and enjoy your jewellery for years to come so offer the following services to keep your pieces in tip-top condition.

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REPLATING

If your Gold Vermeil pieces need a little pick-me-up and look a little tired we can re-plate all our Gold Vermeil jewellery so that it’s restored to its former glory. We plate all our pieces in a thick layer of 18ct gold, making them beautifully shiny.

Prices start from £12.50 for this service depending on the item, and it will take up to 10 days for the re-plating to be completed.

Good to know...

We can also re-plate Gold Vermeil jewellery from other jewellery companies….now we really are spoiling you!

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REPAIRING

Whether it’s a broken clasp or a damaged link, we’re here to help. Just drop us an email to contact@aureejewellery.com ideally with a picture of your broken item and we will get to work on how best to restore your jewellery.

Repair prices start from £12.50 for Sterling Silver or Gold Vermeil and £22.50 for solid 9ct Gold. Please allow up to 10 days for repairs.

Beyond Repair?

We now offer a Recycle Your Jewellery service to make the most of your completely unwearable jewellery sustainably. Find out more here.

LOST AN EARRING?

Such a nightmare when this happens! But don’t worry, we sell all our earrings as singles. The cost will be half the price of the full pair of earrings, naturally.  

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To take advantage of any of our Auree Services or just to ask us a question about your jewellery send an email to the Auree team at contact@aureejewellery.com or call +44(0)2079935548