We've got you covered

Every piece of Auree Jewellery is covered by our Five Year Guarantee, giving you peace of mind that if anything should happen to it we are here to make it shiny and new again for you. Outside this guarantee, we still want you to be able to wear and enjoy your jewellery for years to come so offer the following services to keep your pieces in tip-top condition.


If your Gold Vermeil pieces need a little pick-me-up and look a little tired we can re-plate all our Gold Vermeil jewellery so that it’s restored to its former glory. We plate all our pieces in a thick layer of 18ct gold, making them beautifully shiny.

Prices start from £12.50 for this service depending on the item, and it will take up to 10 days for the re-plating to be completed.

Good to know...

We can also re-plate Gold Vermeil jewellery from other jewellery companies….now we really are spoiling you!

Auree Jewellery
Auree Jewellery


Whether it’s a broken clasp or a damaged link, we’re here to help. Just drop us an email to ideally with a picture of your broken item and we will get to work on how best to restore your jewellery.

Repair prices start from £12.50 for Sterling Silver or Gold Vermeil and £22.50 for solid 9ct Gold. Please allow up to 10 days for repairs.

Beyond Repair?

We now offer a Recycle Your Jewellery service to make the most of your completely unwearable jewellery sustainably. Find out more here >


Such a nightmare when this happens! But don’t worry, we now sell lots of our earrings in singles for layering and second piercings. You can shop a selection of our Singles online, but if you can't find the one you are looking for, just get in touch and we'd be happy to help. Contact details below.

View our Single Earrings here > 

Auree Jewellery
Auree Jewellery


Make the conscious decision of what to do with your once cherished but now unwearable jewellery by recycling it with Auree. Recycle your old, unworn or broken Silver, Gold or Platinum jewellery and we will exchange it for an Auree Gift Voucher for the amount your items achieves when melted down to be used again. Find out how it works here.

Need help?

To take advantage of any of our Auree Services or just to ask us a question about your jewellery send an email to the Auree team at or call +44(0)2079935548