Your Questions Answered - Let Us Answer Those Important Queries

How do I sign up to your Newsletter?

Simply click here to sign up > 

How do I choose the right Chain Length for me?

We have a handy guide here >

How do I choose the right ring size?

We have put together all the information you need to find out your ring size here >

Do you have any current job vacancies?

We will always advertise any current vacancies on our Vacancy Page

How Long does your engraving take?

Full information about our engraving process can be found here >

What's the process for engraving a bangle?

You can find further information about bangle engraving here>

How Does the finger/foot print engraving work?

Everything you need to know about our bespoke fingerprint, footprint, or handprint engraving can be found here>

What happens if my item needs fixing?

We offer a really comprehensive Repairs and Alterations service. Find out more here >  

What are my Delivery and Returns options?

For all information about your full range of delivery options, plus how to return an item, follow the link here> 

What are my Delivery and Returns options if my item is engraved?

All information about delivery for engraved items can be found here> 

All information about Return Options for engraved items can be found here> 

Can I return a Russian Wedding Ring?

For all information about our Russian Wedding Ring Returns click here>

For other questions, we have a comprehensive Russian Wedding Ring FAQs page which you can find here> 

How long will my Made to Order item take to make?

We have all details about our workshop timeframes here> 

How Long will my Made to Order item take to Deliver?

Everything you need to know about the timeframe of a Made to Order item can be found here >

What metals do you use in your Jewellery?

We have a great guide to all the precious metals we use in our jewellery. click here to read on. 

What is Gold Vermeil?

We use no nasty base metals at Auree, and only plate Sterling SIlver in 18ct Yellow Gold Vermeil. To find out more about this process, click here> 

Can I buy a gift bag?

Of course! Find our Gift Bag here> 

The Auree Jewellery Look Book

Find our latest annual Look Book here> 

Christmas at Auree

It's never too soon to think of Christmas. Our handy Christmas Gift Guide can be found here> 

Valentine's Day at Auree

Shop our Valentine's Day Gift Edit here> 

Would you like to know what other customers say?

Read our reviews here >

AUREE'S ARCHIVE ROOM

Exclusive access to our end of line items can be found here> 

 

All our Discontinued Jewellery is here>